SCHOOL OF HOSPITALITY AND TOURISM RESEARCH PROJECTS

School of Hospitality and Tourism – Research Projects Abstracts

Below are the School of Hospitality and Tourism research project abstracts as titled by various authors:

2015 BSc Hospitality Management Graduates

  1. Predictors of Job Turnout among Employees in selected Four and Five Star Classified Restaurants in Nairobi city, Kenya by Elizabeth Wanjiku Njuguna
  2. Influencing Customer Loyalty in Selected Restaurants in Thika town, Kenya by Esther Wanjiru Mwangi
  3. Influence of Human Resource Management Practices on Organizational performance in Selected Restaurants in Thika Town, Kiambu County by Fridah Wanjiku Ngugi & Margaret Mary Wanjiru
  4. Factors Influencing the Performance of Employees in Hospitality Industry: A Case Study of Dedan Kimathi University of Technology by Geoffrey Chavangi Musera
  5. Effects of Quality Service on Customer Satisfaction: A Case Study of Gretsa University by Francis Korir Kangongo
  6. Determinants of Customer Satisfaction: A Case Study of Brass Plate and Roast House Restaurants in Nairobi city, Kenya by Ian Thuo Muthama
  7. Factors Affecting Patients’ Perception of Quality Food Service Delivery: A Case Study of the Nairobi Hospital, Nairobi County, Kenya by Victor Indiazi Kadenge
  8. Effect of Management Practices on Employee Performance in Private Colleges in Kakamega Central Sub-County, Kenya by Joyce Wanjiru Kamunye
  9. Assessment of the Effects of Service Quality on Customer Satisfaction in Selected Classified Restaurants in Nairobi City, Kenya by Kaaria Evelyn Karimi
  10. Factors Affecting Employees’ Performance in Restaurants in Thika, Kenya by Kamau Stephen Mwaura
  11. An Evaluation of Standards of Hygiene Practices in Food Kiosks along Lake Victoria Shore Line, Kisumu Railways Beach in Kisumu County by Kenneth Odhiambo Ojiem
  12. An Assessment of Determinants affecting Employees’ Job Involvement in Fast Food Outlets in Nakuru Town, Kenya by Robert Munyua
  13. Assessment of Conflict Management Approaches towards Customer Satisfaction in Selected Four and Five Star Classified Restaurants in Nairobi City, Kenya by Esther Wahu Maina
  14. Effect of Staff Training on Employee Performance in the Hospitality Industry: A Case Study of Blue Post Hotel, Thika, Kenya by Lilian Wangari Mwai
  15. The Sustainability and use of Convenience Food Products in Lodge Operations by Mwanzia Rachael Mwanzia
  16. Assessing Effectiveness of Hospitality Workforce using Servqual Model: A Case Study of Karen Technical Training Institute for the Deaf, Nairobi, Kenya by Truphena Mungole Nyorani
  17. Evaluation of Customer Satisfaction towards Service Quality of Front line Employees in Selected Classified Restaurants in Nairobi City, Kenya by Ruth Wairimu Wang’ombe
  18. Factors Affecting Hotels’ Productivity in Nyeri County, Kenya by Beth Theuri
  19. The Effects of Energy Costs Control Procedures on the Profitability of Three Star Rated Hotels in Nairobi County by Vivienne Osideh Margai
  20. The Effect of Motivation on Employee Performance in Selected Chain Restaurants in Nairobi County, Kenya by Fredrick Kiarie Wambugu
  21. Effect of Customer Service on Customer Satisfaction: A Case Study of Blue-Post Hotel in Thika, Kenya by Samuel Mwangi Wanjiru

2014 BSc Hospitality Management Graduates

  1. Factors Affecting Customer Satisfaction in the Hotel Industry. A Case Study of Panari Hotel, Nairobi, Kenya By Gichuru Golda Ngend’o (AF/HPM-2-0051-12) and John Kahuthu Gitau
  2. Assessment of Factors Influencing Employee Turnover in Restaurants: A Case Study of Thika Town Restaurants, Kiambu County, Kenya By Gitau John Muhu (HPM-2-0064-12), Ngudi Lydia Mugure (HPM-2-0019-12)
  3. An Assessment of Challenges Affecting Hotel Service towards Handling Physically Disabled Clients in Nairobi County, Kenya By Kariuki Christine Wanjiku (HPM-2-0175-13) and John Kahuthu Gitau
  4. Food hawking and its impact on food and beverage safety. A case study of Thika Sub-County By Kimani Elizabeth Wanjiru (HPM-2-0285-13) and John Kahuthu Gitau
  5. Impacts of Multicultural Diversity Training on Employee Performance in Selected Chain Restaurants in Thika Municipality, Kiambu County, Kenya By Muchina Nancy Wangari (HPM-2-0131-12) and John Kahuthu
  6. Factors Affecting Recruitment Exercises in the Hospitality Industry: A Case Study of Windsor Golf and Country Club, Kiambu County, Kenya By Musembi Nancy Kaseki (AF/HPM-2-0058-13) and John Kahuthu
  7. An Evaluation of the Impact of Public Relations on Sales Performance in 3 Star Rated Hotels in Nairobi County, Kenya By Bitange Gilbert Mokua (HPM-2-0349-13) and John Kahuthu Gitau
  8. A Comparative Assessment of Destination Choice by International and Domestic Tourists By Chomba Grace Wanjiru (HPM-2-0349-13) and John Kahuthu Gitau
  9. Factors Affecting Hygiene and Food Safety among Restaurants in Karen, Nairobi County, Kenya By Kabue Esther Njeri (HPM-2-0102-12) and John Kahuthu Gitau
  10. An Analysis of Factors Affecting the Management of Medium Class Hotels in Kenya: A Case Study of Casurinas Resort, Mtwapa By Mburireh Ephantus Nyaga (HPM-2-0159-13) and John Kahuthu Gitau
  11. An Assessment of the Effect of Employee Turnover Rate on the Productivity of Classified Hotels in Nairobi County By Njoroge Priscilla Wambui (HPM-2-0203-13) and John Kahuthu Gitau
  12. Impact of Kitchen Labor Saving Equipment on Food Production in 5 Star Rated Hotels in Nairobi County, Kenya. By Nyamwaya Margaret Ondieki (HPM-2-0301-13) and John Kahuthu Gitau
  13. Effects of Climate Change on Wildlife Conservation in Maasai Mara National Reserve By Wanjiru Jane (TTM-2-0045-12) and John Kahuthu Gitau
  14. Influence of Terrorist Activities on Tourism Business Strategies in Kenya: A Case Study of Malindi Town, Kilifi County By Wainaina Caroline Njeri (HPM-2-0089-11) and John Kahuthu Gitau
  15. Employee Turnover among Hotel and Restaurant Staff in Murang’a Town, Kenya By Munori Samuel Njeru (HPM-2-0090-11) and John Kahuthu Gitau
  16. Effect of Service Quality on Customer Satisfaction: A Case of Gretsa University By Kangongo Francis Korir (HPM-2-0091-12), Githiga Joyce Njeri (TTM-2-0089-12), Mwangi Patience Wanjiku (HPM-2-0034-12) and John Kahuthu Gitau